By Scott Dunn

A Chromebook Crashed

The Chromebook Recovery Utility makes light work of restoring a laptop to working order.

ScottCDunn
4 min readSep 17, 2020

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A few days ago, my family had to work through a disagreement. It got so tense that my elder daughter didn’t want to go to school. I tried to talk her into staying at school, but she was not that interested. We do have remote learning hardware in place, so I thought she could just use her Chromebook and reconnect to school.

But I still had appointments to keep at work. I still had my day job to do. And when I booted her Chromebook, it booted to a white screen with the Chrome logo on it. It would go no further. No mas.

So I looked up the procedure for fixing a broken Chromebook. I ran searches to see what I could find to help out. The top article returned from Google was this one: My Samsung Chromebook stops at Chrome logo on white screen. Please help. Tried click mouse, no use.

That article led me to this one, Recover your Chromebook. Here I learned about the Chromebook Recovery Utility. I learned that I needed a fresh USB drive with at least 8GB of memory. Out came my bag of USB drives. I had a really old one with 256 MB. I had a few with 2 GB, and I had one with 4GB. I had an SD card with 8GB, but I had a Pixelbook Go to work with and no SD card slot. I was kind of stuck. I recalled…

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